We are sorry your order was declined.
Here's how you can fix this:
BuyGoods HomeOils is using a variety of anti fraud systems to verify all orders.
Unfortunately your order was marked as suspicious and we need to take an extra step to verify it's really you.
Use the form to upload a photocopy of your credit card and government issued photo ID and we'll go ahead and whitelist your account.
Note: We only need to see your full name and last 4 digits of your card, hide the rest before uploading. You can also email the information to us at [email protected]
Frequently Asked Questions
BuyGoods HomeOils is using several anti fraud systems to verify all orders. Some of the systems we use include Kount, MaxMind, Ethoca and Verifi along with a set of home grown tools we developed.
These systems are not perfect and from time to time, we get a "false positive", where we need your help in verifying its really you placing the order.
These systems are not perfect and from time to time, we get a "false positive", where we need your help in verifying its really you placing the order.
BuyGoods HomeOils is fully PCI compliant, utilizing the latest security tools and adhering to strict regulations with regards to keeping your information safe and secure.
When sending a photocopy of your credit card, we only need to see your full name and last 4 digits of the card number. Please hide the rest. Know that either way, the information you send to us is automatically deleted after 7 days.
When sending a photocopy of your credit card, we only need to see your full name and last 4 digits of the card number. Please hide the rest. Know that either way, the information you send to us is automatically deleted after 7 days.
After you submit your information, it will be reviewed by a security specialist. We will send you an email as soon as your account is whitelisted, at which point you are welcome to visit our website and place an order again. It will go through at that time.